Almost 14,000 attendees and exhibitors are expected at the Golf Industry Show this week in Orlando, Florida. Here are some top moments from the second day.
1. This Ain’t No Filibuster: Government Affairs Briefing
2. Focus on the Environment: Initiatives with Impact
During the “Focus on the Environment: Initiatives with Impact” session, agronomy managers from Marriott Golf, O.B. Sports, PGA Tour Golf Course Properties/TPC and Ritz-Carlton Members Golf Club outlined ways their projects have had a positive impact on the environment. From developing a water budget to monitoring irrigation and pump system efficiency, water use was a main focus for many of these groups. The Ritz-Carlton developed a program for pollinators and now maintains four hives, with the honey being used in their restaurants and spas.
3. Verdure Live!
4. Lighting Round Learning!
Hosted for the first time by GCSAA, presenters had five minutes to inspire the audience with their short, motivational talks. Here are the takeaways from the presenters:
- You control your first impression. Be intentional and be prepared. Body language is crucial; 93 percent of communication happens through body language. —Carol Rau, PHR, First Impressions – 7 Seconds to Succeed
- While on the job, don’t get lost in the details, ask for an honest critique and continue to seek feedback. —Carlos Arraya and Jared Brewster, Developing Effective Standard Operating Procedures
- Top performers place the needs of others first. Superintendents control their own legacies. —Henry DeLozier, What Legacy Will You Leave?
- Think differently and look around for those solutions. –-John M. Buck, Out of Bounds — A Positive Approach Think Differently!
- Grass is the ultimate weed and perfection is expensive. —Jason Haines, Turfhacker: Interesting, Nonconventional, Minimalist Turfgrass Management
- On getting interns: Outline and set goals and expectations for your interns. Set individual goals, too. —Jim Myers, Making Your Turf Internship Program Stand Out
- Always remember: Necessity, teamwork, invention and success. We are all inventors. —Chris Rapp, Necessity, Teamwork, Invention and Success
- Be passionate about something in your world. Confidence will help you and arrogance will hurt you. Never give into fear. —Darrin Batisky, Things I’ve Learned in 28 Years in the Golf Course Industry
- Ask yourself: Do you have a written environmental policy? If not, you should look into having one. —Kevin Fletcher, Ph.D., Boo! Environmental Risk Management at Your Golf Course
5. Hire Smart — The First Time
Did you know that 80 percent of employee turnover is a result of bad hiring decisions? In the “Hire Smart — The First Time” session, attendees learned how to attract and keep the right employees. Here are a few tips on hiring smart:
- Renew your job description. Understand the culture at your course and write the job description around that.
- Ask yourself: Are you competitive with your rates?
- Offer flexibility and think outside the box. Don’t forget about the people who are seeking part-time positions on your course or more flexibility.
- Do you have incentives?
- Try to take a few minutes during the interview to do a course tour or the club’s facilities.